THE BEARDSMITH APP

Support

Need help with the app or your next visit? Contact the shop.

3302 W. Overland Rd., Boise, Idaho 83705
Tuesday-Friday: 7 AM-7 PM
Saturday: 7 AM-4:30 PM
Sunday-Monday: Closed

Book, reschedule, or cancel

All booking is handled by Vagaro. Book with The Beardsmith or sign in to your Vagaro account to manage an existing appointment. For scheduling questions, call the shop. The app does not automatically retrieve or confirm appointment completion.

Saved Looks and moving phones

Your Saved Looks are private on your device. In Settings & Privacy, choose Export Saved Looks before replacing your phone, then Import Saved Looks on the new phone. Keep the backup in a trusted location: it contains your photos and grooming details.

This export covers saved looks, photos, favorites, and grooming details only. Your profile, routines, product cabinet, appointment notes, and website submission receipts are not included. Without an export or an available device backup, we cannot recover local data from the shop's server.

Reviews and selfie submissions

Open After Your Visit in the app to submit. Submissions stay private until the shop approves them for the customer showcase. A pending submission is not a publication guarantee. Check its status under Your Submissions.

To remove an entry, choose Withdraw under Your Submissions. If your device or receipt is unavailable, call the shop with the display name and, if public, the page where you saw the entry. Never share your private receipt token publicly.

Report a photo or other concern

Call (208) 283-2761 to report an inappropriate submission, a photo used without permission, or incorrect information. Tell us which entry is involved so we can investigate and remove it when appropriate.

Permissions and reminders

Camera, photos, location, and notifications are optional. Review permissions in iPhone Settings. Trim and drive-by reminders depend on the options you enable and iOS delivery settings; they are not appointment confirmations from Vagaro.

Something is not working?

When you call, describe the screen, what happened, your iPhone model, and your iOS version. Do not send passwords, booking payment details, or private photos unless you specifically intend to share them. For data handling and removal details, read our Privacy Policy.